CVE-2024-57726: SimpleHelp Missing Authorization Vulnerability
CVE-2024-57726 is a Severity not scored in source feed flaw in SimpleHelp SimpleHelp. SimpleHelp contains a missing authorization vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role. It is listed in the CISA Known Exploited Vulnerabilities catalog (added 2026-04-24), meaning it is being actively exploited, including in ransomware campaigns. The fix: Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Source: CISA Known Exploited Vulnerabilities Catalog. Data as of 2026-06-13.
Vulnerability details
| Field | Value |
|---|---|
| CVE ID | CVE-2024-57726 |
| Vulnerability | SimpleHelp Missing Authorization Vulnerability |
| Vendor / product | SimpleHelp — SimpleHelp |
| CVSS base score | Not in source feed |
| Severity | — |
| Weakness (CWE) | CWE-862 |
| Added to CISA KEV | 2026-04-24 |
| CISA remediation due | 2026-05-08 |
| Known ransomware use | Known |
Source: CISA Known Exploited Vulnerabilities Catalog. Data as of 2026-06-13.
What is the risk?
SimpleHelp contains a missing authorization vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
This vulnerability has known use in ransomware campaigns, which raises its practical urgency: exploitation has been observed as part of attacks that encrypt or exfiltrate data for extortion.
How to remediate CVE-2024-57726
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
U.S. federal civilian agencies were required to remediate this vulnerability by 2026-05-08 under CISA Binding Operational Directive 22-01. Private organizations should treat it with comparable urgency.
References
Frequently asked questions
What is CVE-2024-57726?
CVE-2024-57726 is a vulnerability in SimpleHelp SimpleHelp: SimpleHelp contains a missing authorization vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
How severe is CVE-2024-57726?
The CISA KEV catalog does not publish a CVSS base score for this entry. Check the NVD record for the official score. Its presence in the KEV catalog means it is confirmed to be exploited in the wild.
Is CVE-2024-57726 being exploited in the wild?
Yes. It appears in the CISA Known Exploited Vulnerabilities (KEV) catalog, which only lists vulnerabilities with reliable evidence of active exploitation. It was added on 2026-04-24. It has known use in ransomware campaigns.
How do I fix CVE-2024-57726?
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
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Last updated: 2026-06-13